- Password reset. Students and staff can reset their password for Department of Education email account.
More help needed? Contact ICT Support staff.
These helpsheets may assist in troubleshooting minor problems.
SIDE students receive lots of emails (from teachers, notifications from Moodle, etc) so it is important to check these regularly and manage them efficiently.
Managing documents and files
SIDE students use different kinds of operating systems and software, and sometimes experience problems when they try to send documents or files to teachers either by email or uploading to Moodle.
Managing video files
SIDE students use different kinds of device to capture video, and sometimes experience problems when they try to submit video assignments in Moodle.
SIDE students studying Japanese need access to computers that have Japanese language characters.