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Getting Help

Getting help with your e-learning is sometimes necessary. Thankfully, most problems can be solved with a patient, careful approach. So where do you start? Well, here's the order of troubleshooting you should follow:

  1. Read any instructions given again. This solves most problems!
  2. Read the online help. Many applications have a Help menu item. It's a good place to solve a problem.
  3. Google is your friend.
  4. Ask your mum. Or a friend or class member. Don't keep it to yourself - someone has probably already solved it.
  5. Check the Guides and Helpsheets on this site.
  6. Contact your teacher.

System Test

SIDE uses a range of applications for teaching and learning, and content can consist of different file types. We design our systems to work with most computers, and try to minimise the number of plugins and programs you'll need. In fact, most of our materials should display in a standard web browser.

There are a few basic requirements, however. If you're having trouble viewing some content, take the SIDE System Test. It's designed to check your computer for compatibility with SIDE Online Learning.

It's very easy. Enter your details, then work through the prompts.

Click here to take the test.

Saba (Centra) system check

On the top-right corner of your My Schedule page in Saba (Centra), you'll see a system check link. It will help diagnose Saba (Centra) problems.

Still have a question? Contact your teacher.

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Contact SIDE

Contact SIDE

con_address 164-194 Oxford Street,
Leederville, 6007, Western Australia
con_post Postal Address: PO Box 455
LEEDERVILLE WA 6903
con_tel Tel: +61-8-9242 6300
con_fax Fax: +61-8-9242 6861
con_email E: info@side.wa.edu.au

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  • Welcome

    SIDE is Western Australia's leading K12 distance education provider. Thousands of students across Western Australia and the wider world undertake their education with specialist teachers based in Leederville, an inner suburb of Perth. Founded in 1918, the school has become a cutting-edge e-school.

    Read more ...  
  • Don't waste time with IT problems . . .

    Answers

    Do you need support with Saba Classroom, Moodle, email or sending documents to teachers?  Check out the new Guides and Helpsheets section on the SIDE Website.

    Read more ...  
  • Staying Safe Online at SIDE and Beyond

    At SIDE, we take cybersafety very seriously. In 2016, SIDE students undertook a series of online sessions on cybersafety presented by the Australian Government's Office of the Children's eSafetyCommissioner.

    Read more ...